Newton Outage History

SUI withdrawals have been temporarily suspended due to an issue with the SUI blockchain. SUI trading remains enabled. More information can be found at the SUI status page, here: https://status.sui.io/.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Users may experience a delay when funding via the "Request Money" e-Transfer method while we investigate an issue.

We are currently investigating this issue.

We are continuing to investigate this issue.

We are currently investigating an issue that is preventing some users from placing limit orders for SHIB.

We are continuing to investigate this issue.

We are investigating an issue impacting the delivery of both email verification messages for new signups as well as password reset emails. We are working to restore normal functionality as quickly as possible.

Users may encounter an error when attempting to withdraw cryptocurrency to an external wallet. If a transaction is not successfully broadcast to the blockchain, the funds will be automatically returned to the user’s Newton account.

We are currently investigating this issue.

We are continuing to investigate this issue.

We are currently experiencing an unexpected service interruption with one of our external partners. As a result e-transfer withdrawals are partially unavailable. Some users may experience delays in receiving their e-Transfer withdrawal emails.

Some users may be unable to complete photo ID verification while our verification provider investigates a service outage.

Some users may be unable to complete photo ID verification while our verification provider investigates a service outage.

Due to an unexpected issue with the SUI blockchain, deposits and withdrawals of SUI are temporarily unavailable.

Some users may experience errors when signing up, logging in, or setting up multi-factor authentication on the Newton mobile application. Our team is actively investigating the issue.

We're investigating an issue with Auth services.

ADA staking actions have been temporarily disabled while our team investigates an issue.

TIA deposits and withdrawals are temporarily unavailable due to an unexpected issue with the Celestia node. TIA is still available for trading, and we will resume deposits and withdrawals as soon as possible.

TIA deposits and withdrawals are temporarily unavailable due to an unexpected issue with our wallet provider. TIA is still available for trading, and we will resume deposits and withdrawals as soon as possible.

We’re currently facing a disruption caused by an issue with one of our external providers. This is partially affecting etransfers deposits and withdrawals. Thanks for your patience.

We are continuing to investigate this issue.

We’re currently experiencing an issue affecting e-Transfer deposits and withdrawals. Our team is actively investigating the cause and working to restore full functionality as quickly as possible. We’ll continue to monitor the situation closely and provide updates as soon as more information becomes available. Thank you for your patience and understanding.

We've identified an issue and a fix is undergoing

We are currently investigating an issue that’s preventing staking entries from showing on the mobile activity page. Please note this is only a display issue, all staking actions and rewards remain fully active and unaffected.

We’re currently facing a disruption caused by an issue with one of our external providers. This incident is impacting our operations, and we’re monitoring the situation closely. We’re in contact with the provider to obtain a resolution timeline and will share updates as soon as we have more information. Thanks for your patience.

Users may experience issues with receiving new push notifications while our service provider investigates an outage.

Some users may be unable to place new limit orders while we investigate an issue.