Newton incident

Degraded etransfer performance

Major Resolved View vendor source →

Newton experienced a major incident on November 23, 2025 affecting e-Transfer Deposits and e-Transfer Withdrawals, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Nov 23, 2025, 07:09 PM UTC
Resolved
Nov 23, 2025, 07:55 PM UTC
Duration
46m
Detected by Pingoru
Nov 23, 2025, 07:09 PM UTC

Affected components

e-Transfer Depositse-Transfer Withdrawals

Update timeline

  1. investigating Nov 23, 2025, 07:09 PM UTC

    We’re currently facing a disruption caused by an issue with one of our external providers. This is partially affecting etransfers deposits and withdrawals. Thanks for your patience.

  2. investigating Nov 23, 2025, 07:09 PM UTC

    We are continuing to investigate this issue.

  3. resolved Nov 23, 2025, 07:55 PM UTC

    This incident has been resolved.