Newton incident

Crypto Deposits and Withdrawals Temporarily Restricted

Ongoing since 05:01 PM UTC, affecting All Crypto Withdrawals and All Crypto Deposits.

monitoring Nov 12, 2026, 05:12 PM UTC

A fix has been implemented by our provider, and we are monitoring the results.

Started
Nov 12, 2026, 05:01 PM UTC
Resolved
Ongoing
Duration
● 54m
Detected by Pingoru
Nov 12, 2026, 05:01 PM UTC

Affected components

All Crypto WithdrawalsAll Crypto Deposits

Update timeline

  1. investigating Nov 12, 2026, 05:01 PM UTC

    We are investigating an outage affecting one of our providers. Crypto deposits and withdrawals are temporarily restricted to addresses with a completed transaction to or from your Newton account before November 4 at 10:00 AM ET. User funds remain safe, and any restricted transactions will be permitted to proceed once the outage is resolved. We're working with our provider to restore full functionality and will provide updates as they become available.

  2. monitoring Nov 12, 2026, 05:12 PM UTC

    A fix has been implemented by our provider, and we are monitoring the results.

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