Newton incident

Crypto Withdrawals

Minor Vendor's status page →

Resolved after 3 hours 12 minutes, affecting All Crypto Withdrawals, on September 10, 2025.

monitoring Sep 10, 2025, 03:53 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 10, 2025, 02:14 PM UTC
Resolved
Sep 10, 2025, 05:26 PM UTC
Duration
3h 12m
Detected by Pingoru
Sep 10, 2025, 02:14 PM UTC

Affected components

All Crypto Withdrawals

Update timeline

  1. investigating Sep 10, 2025, 02:14 PM UTC

    Users may experience a delay when withdrawing crypto assets to an external wallet while our wallet provider investigates an issue.

  2. monitoring Sep 10, 2025, 03:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 10, 2025, 05:26 PM UTC

    This incident has been resolved.

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