NewTide AI incident

Operations, Content API, and 1 other service are degraded

Minor Resolved View vendor source →

NewTide AI experienced a minor incident on January 28, 2026 affecting Services (Operations) and Services (Content API) and 1 more component, lasting 3h 53m. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2026, 09:08 AM UTC
Resolved
Jan 28, 2026, 01:02 PM UTC
Duration
3h 53m
Detected by Pingoru
Jan 28, 2026, 09:08 AM UTC

Affected components

Services (Operations)Services (Content API)Services (Automated checks)

Update timeline

  1. investigating Jan 28, 2026, 09:08 AM UTC

    Automated checks is degraded.

  2. resolved Jan 28, 2026, 01:02 PM UTC

    Automated checks recovered.