NewTide AI incident

API and PROD Shipyard Campbell are down

Major Resolved View vendor source →

NewTide AI experienced a major incident on June 23, 2026 affecting Services (Platform API), lasting 15h 16m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2026, 07:31 AM UTC
Resolved
Jun 23, 2026, 10:47 PM UTC
Duration
15h 16m
Detected by Pingoru
Jun 23, 2026, 07:31 AM UTC

Affected components

Services (Platform API)

Update timeline

  1. investigating Jun 23, 2026, 07:31 AM UTC

    API went down.

  2. resolved Jun 23, 2026, 10:47 PM UTC

    PROD Shipyard Campbell recovered.