NewTide AI incident

Back-office site, PROD Shipyard Eco, and 1 other service are down

Major Resolved View vendor source →

NewTide AI experienced a major incident on June 25, 2026 affecting Services (Operations), lasting 6h 17m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2026, 04:17 AM UTC
Resolved
Jun 25, 2026, 10:34 AM UTC
Duration
6h 17m
Detected by Pingoru
Jun 25, 2026, 04:17 AM UTC

Affected components

Services (Operations)

Update timeline

  1. investigating Jun 25, 2026, 04:17 AM UTC

    PROD Shipyard Eco went down.

  2. resolved Jun 25, 2026, 10:34 AM UTC

    Back-office site recovered.