NewStore incident

Service degradation for Sales Dashboard Loading on Associate App

Notice Resolved View vendor source →

NewStore experienced a notice incident on February 4, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2025, 04:16 PM UTC
Resolved
Feb 04, 2025, 01:30 PM UTC
Duration
—
Detected by Pingoru
Feb 04, 2025, 04:16 PM UTC

Update timeline

  1. resolved Feb 04, 2025, 04:16 PM UTC

    There was a momentary service degradation in which Sales Dashboards would not load properly for approximately 2h19m (13:30 -- 15:49 UTC). This was due to an overly restrictive security policy was applied during HTTP Gateway Migration. At this time the issue has been resolved and should not be impacting users. If you still feel your business is impacted, please reach out to NewStore Support.