NewStore experienced a major incident on April 2, 2025 affecting Insights, lasting 2h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Insights
Update timeline
- investigating Apr 02, 2025, 03:49 PM UTC
We are currently experiencing an issue with Insights data and reporting. At this time, Insights are either slow to load or not loading at all at the moment. We apologize for the inconvenience. We are currently investigating this and will provide more information once it becomes available.
- resolved Apr 02, 2025, 06:26 PM UTC
The incident with our Insights service is now resolved. We apologize for any delays to Insights or reporting you may have experienced. Reporting now appears to be loading at regular expected times.