NewStore incident

[UPS] API Degredation

Minor Resolved View vendor source →

NewStore experienced a minor incident on June 5, 2025 affecting Shipping and EasyPost API, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2025, 06:48 PM UTC
Resolved
Jun 05, 2025, 07:03 PM UTC
Duration
14m
Detected by Pingoru
Jun 05, 2025, 06:48 PM UTC

Affected components

ShippingEasyPost API

Update timeline

  1. investigating Jun 05, 2025, 06:48 PM UTC

    We have been alerted by EasyPost that the UPS API is experiencing some service degradation. If your business uses UPS, this could affect shipping offers for Store Fulfillment or Order Injection. At this time, our advice is to retry your operation if you run into an error. Please feel free to contact NewStore Support if you have any questions. Please also see EasyPost's Status page for more information on this service degradation: https://www.easypoststatus.com/

  2. resolved Jun 05, 2025, 07:03 PM UTC

    This incident has been resolved.