New Relic incident

Data and Alert Irregularities in the US Region

Notice Resolved View vendor source →

New Relic experienced a notice incident on May 25, 2025 affecting APM : US and APM Agent : US and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 25, 2025, 08:52 PM UTC
Resolved
May 25, 2025, 08:52 PM UTC
Duration
—
Detected by Pingoru
May 25, 2025, 08:52 PM UTC

Affected components

APM : USAPM Agent : USBrowser : USBrowser Agent : USMobile : USMobile Agent : US

Update timeline

  1. resolved May 25, 2025, 08:52 PM UTC

    Beginning at 20:07 to 20:49 May 25 UTC, some customers in the US region may have experienced delayed APM, Browser, Mobile data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. We suppressed alerts from 20:36 to 20:48 May 25 UTC. We have resolved this interruption and impacted services have returned to normal operations.