New Relic experienced a minor incident on November 19, 2025, lasting 1h 4m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Nov 19, 2025, 12:52 PM UTC
Nov 19, 12:52 UTC Resolved - Between 11:15 UTC and 12:40 UTC on November 19, some customers in the EU region may have experienced difficulties in data ingest. We have investigated and resolved this service interruption and impacted services have returned to normal operations Nov 19, 12:34 UTC Update - Some customers in the EU region have reported recovery of data ingest. Nov 19, 12:19 UTC Monitoring - Some customers in the EU region have reported recovery of data ingest. Nov 19, 12:16 UTC Identified - We have engaged our Product Management Team to assist with further investigation and are evaluating additional mitigation efforts. Nov 19, 11:48 UTC Investigating - We are investigating an issue with data ingest