New Relic experienced a minor incident on March 3, 2026, lasting 2h 40m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Mar 03, 2026, 02:59 AM UTC
Mar 3, 02:59 UTC Resolved - We resolved this service interruption and impacted services have returned to normal operation. Between 00:11 UTC and 02:45 UTC on March 3rd, 2026, some customers may have experienced delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for impacted data. Mar 3, 02:28 UTC Monitoring - We continue to see signs of recovery as we monitor impacted services. Some customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. We will continue to provide updates until services return to normal operations. Mar 3, 01:02 UTC Update - We are still investigating the an issue where some customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. We have been seeing signs of recovery, and will continue to provide updates until services are restored to normal operations. Mar 3, 00:36 UTC Update - We are continuing to investigate an issue where some customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. Mar 3, 00:21 UTC Update - Some customers in the US and EU regions may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. Mar 3, 00:19 UTC Investigating - Some customers in the US and EU regions may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data.