New Relic experienced a minor incident on April 9, 2026, lasting 10h 55m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Apr 09, 2026, 08:46 PM UTC
Apr 9, 20:46 UTC Resolved - Between 02:34 UTC and 16:40 UTC on April 9th, 2026, some customers in the US region may have experienced delayed Synthetics Checks execution data in queries with Synthetics Job Manager. Impacted data may not be recoverable. We have investigated and resolved this service interruption and impacted services have returned to normal operations. Apr 9, 16:48 UTC Update - Between 02:34 UTC and 16:45 UTC on April 9th, 2026, some customers in the US region may have experienced delayed Synthetics Checks execution data in queries with Synthetics Job Manager. Impacted data may not be recoverable. We have investigated and resolved this service interruption and impacted services have returned to normal operations. Apr 9, 14:05 UTC Monitoring - Our team has now issued a fix and are monitoring the issue. Apr 9, 12:28 UTC Identified - We have identified the issue and working on a solution Apr 9, 09:51 UTC Investigating - Some customers in the US region may be experiencing delayed Synthetics Checks execution data in queries with Synthetics Job Manager.