New Relic incident

Synthetics Manager

Resolved after 10 hours 55 minutes, on April 9, 2026.

monitoring Apr 09, 2026, 08:46 PM UTC

Apr 9, 20:46 UTC Resolved - Between 02:34 UTC and 16:40 UTC on April 9th, 2026, some customers in the US region may have experienced delayed Synthetics Checks execution data in queries with Synthetics Job Manager. Impacted data may not be recoverable. We have investigated and resolved this service interruption and impacted services have returned to normal operations. Apr 9, 16:48 UTC Update - Between 02:34 UTC and 16:45 UTC on April 9th, 2026, some customers in the US region may have experienced delayed Synthetics Checks execution data in queries with Synthetics Job Manager. Impacted data may not be recoverable. We have investigated and resolved this service interruption and impacted services have returned to normal operations. Apr 9, 14:05 UTC Monitoring - Our team has now issued a fix and are monitoring the issue. Apr 9, 12:28 UTC Identified - We have identified the issue and working on a solution Apr 9, 09:51 UTC Investigating - Some customers in the US region may be experiencing delayed Synthetics Checks execution data in queries with Synthetics Job Manager.

Started
Apr 09, 2026, 09:51 AM UTC
Resolved
Apr 09, 2026, 08:46 PM UTC
Duration
10h 55m
Detected by Pingoru
Apr 09, 2026, 09:51 AM UTC

Update timeline

  1. monitoring Apr 09, 2026, 08:46 PM UTC

    Apr 9, 20:46 UTC Resolved - Between 02:34 UTC and 16:40 UTC on April 9th, 2026, some customers in the US region may have experienced delayed Synthetics Checks execution data in queries with Synthetics Job Manager. Impacted data may not be recoverable. We have investigated and resolved this service interruption and impacted services have returned to normal operations. Apr 9, 16:48 UTC Update - Between 02:34 UTC and 16:45 UTC on April 9th, 2026, some customers in the US region may have experienced delayed Synthetics Checks execution data in queries with Synthetics Job Manager. Impacted data may not be recoverable. We have investigated and resolved this service interruption and impacted services have returned to normal operations. Apr 9, 14:05 UTC Monitoring - Our team has now issued a fix and are monitoring the issue. Apr 9, 12:28 UTC Identified - We have identified the issue and working on a solution Apr 9, 09:51 UTC Investigating - Some customers in the US region may be experiencing delayed Synthetics Checks execution data in queries with Synthetics Job Manager.

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