New Relic experienced a minor incident on December 10, 2024 affecting Dashboards : US and Dashboards : Europe, lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 10, 2024, 10:50 AM UTC
We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
- investigating Dec 10, 2024, 10:53 AM UTC
We are continuing to investigate this issue.
- investigating Dec 10, 2024, 10:57 AM UTC
We are investigating an issue that may impact the creation of new dashboards for customer accounts in the US and EU regions
- resolved Dec 10, 2024, 11:17 AM UTC
Between 10:20 UTC and 11:00 UTC on December 10th, some customers in the US and EU regions may have experienced issues creating new dashboards. We have investigated and resolved this service interruption and impacted services have returned to normal operations.