New Relic experienced a major incident on December 5, 2024 affecting APM : US, lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 05, 2024, 09:38 AM UTC
We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
- investigating Dec 05, 2024, 09:42 AM UTC
We are investigating a potential service interruption that may impact some customers. Some customers may be experiencing issues with APM monitoring/tools not displaying data. Please continue to monitor this page for updates.
- resolved Dec 05, 2024, 10:38 AM UTC
Between 07:20 UTC and 10:25 UTC on Dec 05, some customers may have experience issue with APM monitoring/tools not displaying data We have investigated and resolved this service interruption and impacted services have returned to normal operations.