New Relic incident

Brief Alert Degradation in EU Region

Notice Resolved View vendor source →

New Relic experienced a notice incident on March 8, 2025 affecting APM : Europe and Browser : Europe and 1 more component, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Mar 08, 2025, 10:17 PM UTC
Resolved
Mar 08, 2025, 10:41 PM UTC
Duration
24m
Detected by Pingoru
Mar 08, 2025, 10:17 PM UTC

Affected components

APM : EuropeBrowser : EuropeInfrastructure : EuropeLogs : EuropeMobile : EuropeNRQL : EuropeServerless : EuropeSynthetics : Europe

Update timeline

  1. investigating Mar 08, 2025, 10:17 PM UTC

    We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

  2. identified Mar 08, 2025, 10:21 PM UTC

    We are investigating a brief service interruption impacting alerts for select EU accounts. The issue has been mitigated while we investigate and no further actions are required by customers as we work to resolve this.

  3. resolved Mar 08, 2025, 10:41 PM UTC

    We resolved this service interruption and impacted services have returned to normal operation. Between 09:40 UTC and 09:45 UTC on March 8th, some customers in the EU region may have experienced missed/delayed alerts or false loss of signal alerts.