New Relic incident

Next-Gen Entity Platform Issues

Resolved after 8 minutes, affecting Dashboards : JP, on October 28, 2026.

investigating Oct 28, 2026, 09:35 AM UTC

We are continuing to investigate this issue.

Started
Oct 28, 2026, 09:33 AM UTC
Resolved
Oct 28, 2026, 09:42 AM UTC
Duration
8m
Detected by Pingoru
Oct 28, 2026, 09:33 AM UTC

Affected components

Dashboards : JP

Update timeline

  1. investigating Oct 28, 2026, 09:33 AM UTC

    We are investigating an issue in the JP region affecting the Next Gen Entity Platform (NGEP) where some customers may be unable to view or manage entities. Our engineering teams are engaged and are actively working to resolve the issue.

  2. investigating Oct 28, 2026, 09:35 AM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 28, 2026, 09:42 AM UTC

    EndImpact triggered

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