Resolved after 2 hours 2 minutes, affecting APM : Europe and Browser : Europe and 1 more, on November 1, 2024.
Between 00:36 UTC and 02:35 UTC on November 1st, 2024, some customers in the EU region may have experienced data visibility irregularities and delayed alert notifications for affected data. The interruption with our cloud provider has been resolved and affected services have returned to normal operations.
Affected components
Update timeline
- investigating Nov 01, 2024, 01:09 AM UTC
Some customers in the EU region may be experiencing data visibility irregularities and delayed alert notifications for affected data. We are investigating this interruption and have escalated to our cloud provider.
- investigating Nov 01, 2024, 01:41 AM UTC
We are continuing to investigate this interruption with our cloud provider.
- identified Nov 01, 2024, 02:09 AM UTC
Our cloud provider has confirmed an interruption and is working to resolve the issue impacting New Relic services.
- monitoring Nov 01, 2024, 02:34 AM UTC
We are seeing signs of recovery and will continue to monitor affected services.
- resolved Nov 01, 2024, 03:11 AM UTC
Between 00:36 UTC and 02:35 UTC on November 1st, 2024, some customers in the EU region may have experienced data visibility irregularities and delayed alert notifications for affected data. The interruption with our cloud provider has been resolved and affected services have returned to normal operations.
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