Network Nebraska incident
Backbone connection between Lincoln and Omaha
Resolved after 1 day, affecting Transport Backbone, on March 20, 2025.
The aerial fiber near Gretna, NE was damage during cleanup from the recent winter storm. When replacing a downed power pole, the power company accidentally cut the fiber. The vendor was able to repair the fiber and service was restored March 21st at 00:44.
Affected components
Update timeline
- investigating Mar 20, 2025, 06:58 PM UTC
Around 1:10 PM, we lost connectivity on our dark fiber link between Lincoln and Omaha. A ticket was opened with our vendor to identify the cause of the outage. Questions 402-472-7656 Toll Free 888-638-6327 (1-888-NET-NEBR) or [email protected]
- monitoring Mar 21, 2025, 01:27 PM UTC
All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
- resolved Mar 21, 2025, 07:17 PM UTC
All systems are operating normally. This issue is resolved.
- postmortem Mar 21, 2025, 07:17 PM UTC
The aerial fiber near Gretna, NE was damage during cleanup from the recent winter storm. When replacing a downed power pole, the power company accidentally cut the fiber. The vendor was able to repair the fiber and service was restored March 21st at 00:44.
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