Resolved after 3 days 1 hour, affecting Windstream, on September 29, 2025.
Windstream had identified the cause of the first bounce yesterday to be a burst of errors between Omaha and Des Moines. There were 5 subsequent bounces after that, they are investigating to see if they are related or not.
Affected components
Update timeline
- investigating Sep 29, 2025, 04:55 PM UTC
Windstream Internet bounced at 10:50am CT. Traffic successfully failed over to redundant connections. The carrier has been notified and is investigating.
- investigating Sep 30, 2025, 01:17 PM UTC
Windstream had identified the cause of the first bounce yesterday to be a burst of errors between Omaha and Des Moines. There were 5 subsequent bounces after that, they are investigating to see if they are related or not.
- resolved Oct 02, 2025, 06:16 PM UTC
This incident has been resolved.
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