Nets Easy experienced a critical incident on March 10, 2026 affecting Nets Easy Other Components, lasting 4h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Nets Easy Other Components
Update timeline
- investigating Mar 10, 2026, 08:16 AM UTC
Our customer support phone lines are temporarily unavailable. We are actively investigating the issue. https://payments.nets.eu/contact-support
- investigating Mar 10, 2026, 09:27 AM UTC
Our phone system provider has identified the issue and is implementing a workaround.
- resolved Mar 10, 2026, 12:36 PM UTC
This incident has been resolved.