Netomi incident

Performance degradation in the US region

Minor Resolved View vendor source →

Netomi experienced a minor incident on May 8, 2025 affecting US Cloud, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2025, 09:54 AM UTC
Resolved
May 08, 2025, 10:01 AM UTC
Duration
7m
Detected by Pingoru
May 08, 2025, 09:54 AM UTC

Affected components

US Cloud

Update timeline

  1. investigating May 08, 2025, 09:54 AM UTC

    We are observing delays in the event processing in the US region. As a result, some users may experience a delay getting a response from Netomi on chat and email channels. We are aware of the problem and currently investigating it.

  2. resolved May 08, 2025, 10:01 AM UTC

    This incident has been resolved.