Netomi Outage History

Netomi had 3 outages in the last 2 years totaling 1h 13m of downtime — averaging 0.1 incidents per month.

There were 3 Netomi outages since May 26, 2025 totaling 1h 13m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.netomi.com

Major June 16, 2026

Performance degradation in the US region

Detected by Pingoru: Jun 16, 2026, 09:11 PM UTC
Resolved: Jun 16, 2026, 09:56 PM UTC
Duration: 45m

Affected: Topic PredictionGenerative AI Prediction

Timeline · 2 updates

investigating Jun 16, 2026, 09:11 PM UTC

One or more components in the US region are experiencing issues. The status of each component is listed below while we investigate. Components: ⚠️ Topic Prediction ⚠️ Generative AI Prediction ✅ Netomi Chat Interface ✅ Agentic Studio ✅ Netomi Integration Recipes
resolved Jun 16, 2026, 09:56 PM UTC

The issue has been resolved and all services are operational. Components: ✅ Topic Prediction ✅ Generative AI Prediction ✅ Netomi Chat Interface ✅ Agentic Studio ✅ Netomi Integration Recipes

Read the full incident report →

Major April 24, 2026

Performance degradation in the SG region

Detected by Pingoru: Apr 24, 2026, 05:17 AM UTC
Resolved: Apr 24, 2026, 05:27 AM UTC
Duration: 10m

Affected: Generative AI Prediction

Timeline · 2 updates

investigating Apr 24, 2026, 05:17 AM UTC

One or more components in the SG region are experiencing issues. The status of each component is listed below while we investigate. Components: ✅ Topic Prediction ⚠️ Generative AI Prediction ✅ Netomi Chat Interface ✅ Agentic Studio ✅ Netomi Integration Recipes
resolved Apr 24, 2026, 05:27 AM UTC

The issue has been resolved and all services are operational. Components: ✅ Topic Prediction ✅ Generative AI Prediction ✅ Netomi Chat Interface ✅ Agentic Studio ✅ Netomi Integration Recipes

Read the full incident report →

Major April 7, 2026

Performance degradation in the EU region

Detected by Pingoru: Apr 07, 2026, 12:18 PM UTC
Resolved: Apr 07, 2026, 12:36 PM UTC
Duration: 17m

Timeline · 2 updates

investigating Apr 07, 2026, 12:18 PM UTC

One or more components in the EU region are experiencing issues. The status of each component is listed below while we investigate. Components: ✅ Topic Prediction ✅ Generative AI Prediction ⚠️ Netomi Chat Interface ⚠️ Agentic Studio ⚠️ Netomi Integration Recipes
resolved Apr 07, 2026, 12:36 PM UTC

The issue has been resolved and all services are operational. Components: ✅ Topic Prediction ✅ Generative AI Prediction ✅ Netomi Chat Interface ✅ Agentic Studio ✅ Netomi Integration Recipes

Read the full incident report →