Netomi experienced a major incident on May 7, 2026 affecting Topic Prediction and Generative AI Prediction, lasting 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 07, 2026, 10:36 AM UTC
One or more components in the US region are experiencing issues. The status of each component is listed below while we investigate. Components: ⚠️ Topic Prediction ⚠️ Generative AI Prediction ✅ Netomi Chat Interface ✅ Agentic Studio ✅ Netomi Integration Recipes
- resolved May 07, 2026, 10:50 AM UTC
The issue has been resolved and all services are operational. Components: ✅ Topic Prediction ✅ Generative AI Prediction ✅ Netomi Chat Interface ✅ Agentic Studio ✅ Netomi Integration Recipes
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