Netomi experienced a major incident on April 7, 2026, lasting 17m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Apr 07, 2026, 12:18 PM UTC
One or more components in the EU region are experiencing issues. The status of each component is listed below while we investigate. Components: ✅ Topic Prediction ✅ Generative AI Prediction ⚠️ Netomi Chat Interface ⚠️ Agentic Studio ⚠️ Netomi Integration Recipes
- resolved Apr 07, 2026, 12:36 PM UTC
The issue has been resolved and all services are operational. Components: ✅ Topic Prediction ✅ Generative AI Prediction ✅ Netomi Chat Interface ✅ Agentic Studio ✅ Netomi Integration Recipes