Netomi experienced a minor incident on May 26, 2025 affecting EU Cloud, lasting 10m. The incident has been resolved; the full update timeline is below.
Affected components
EU Cloud
Update timeline
- investigating May 26, 2025, 05:45 PM UTC
We are observing delays in the event processing in the EU region. As a result, some users may experience a delay getting a response from Netomi on chat and email channels. We are aware of the problem and currently investigating it.
- resolved May 26, 2025, 05:55 PM UTC
The issue stands resolved now, all services are operational