Is NetDocuments AU down?
Last checked 2m agoNo incidents right now.
NetDocuments AU is operational right now. Last checked 2m ago; the most recent incident resolved 7d ago.
Real-time NetDocuments AU status, recent outages, and incident history: pulled directly from NetDocuments AU's official status page at trust-au.netdocuments.com every 5 minutes. Pingoru tracks 5 NetDocuments AU services and has captured 2 incidents in the last 90 days (99.78% uptime). Get email, Slack, Discord, or webhook alerts the moment NetDocuments AU reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Platform
Timeline · 4 updates
- investigating · Aug 03, 2026, 02:18 AM UTC
We are currently investigating an issue affecting the AU Service. Customers may experience issues logging into NetDocuments or documents not displaying when loading workspaces. We will provide updates to this post as more information becomes available. If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/
- investigating · Aug 03, 2026, 02:55 AM UTC
We are continuing to investigate an issue affecting the AU Service. Customers may intermittently experience issues logging into NetDocuments, checking documents in or out, or documents not displaying when loading workspaces. We will provide updates to this post as more information becomes available. If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/
- monitoring · Aug 03, 2026, 03:35 AM UTC
We have identified an issue impacting the AU Service and have taken action to fully remediate. The Service response has returned to expected performance. We are continuing to monitor the situation closely and will provide updates to this post if the situation changes. If you are still experiencing difficulty, and need to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/
- resolved · Aug 03, 2026, 04:19 AM UTC
The issue affecting the AU Service has been fully resolved. If you need any continued assistance, please contact Support via the portal: https://support.netdocuments.com/
Latest: The issue affecting the AU Service has been fully resolved. If you need any continued assistance, please contact Support via the portal: https://support.netdocuments.com/
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Incident record
Since April 2026 · Statuspage by Atlassian · 5 components checked every 5 minutesThe longest incident in the last year, Performance Metrics Not Loading on February 2, 2026, ran for 11 days. 9 maintenance windows announced in the same period.
Most affected components, last 12 months
- Platform3
Latest incidents
- Service Disruption - AU Service
We are currently investigating an issue affecting the AU Service. Customers may experience issues logging into NetDocuments or documents not displaying when…
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We are currently investigating an issue affecting M365 Outlook and Co-Author Login. As a workaround, please use ndOffice for saving and editing documents…
- Service Incident
We are currently investigating a potential issue with the AU Service. Users may experience difficulty logging in or navigating the site. We will continue to…
- Service Disruption - AU Service ResolvedStarted Aug 03, 2026, 02:18 AM UTC · Resolved Aug 03, 2026, 04:19 AM UTC · 2h