Is NetDocuments AU down?

Last checked 2m ago
Current status
NetDocuments AU is up

No incidents right now.

NetDocuments AU is operational right now. Last checked 2m ago; the most recent incident resolved 7d ago.

Real-time NetDocuments AU status, recent outages, and incident history: pulled directly from NetDocuments AU's official status page at trust-au.netdocuments.com every 5 minutes. Pingoru tracks 5 NetDocuments AU services and has captured 2 incidents in the last 90 days (99.78% uptime). Get email, Slack, Discord, or webhook alerts the moment NetDocuments AU reports a new incident, free for 3 monitors, no credit card.

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NetDocuments AU uptime 99.78% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 2h
    Started Aug 03, 2026, 02:18 AM UTC · Resolved Aug 03, 2026, 04:19 AM UTC
    Platform
    Timeline · 4 updates
    • investigating · Aug 03, 2026, 02:18 AM UTC

      We are currently investigating an issue affecting the AU Service. Customers may experience issues logging into NetDocuments or documents not displaying when loading workspaces. We will provide updates to this post as more information becomes available. If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/

    • investigating · Aug 03, 2026, 02:55 AM UTC

      We are continuing to investigate an issue affecting the AU Service. Customers may intermittently experience issues logging into NetDocuments, checking documents in or out, or documents not displaying when loading workspaces. We will provide updates to this post as more information becomes available. If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/

    • monitoring · Aug 03, 2026, 03:35 AM UTC

      We have identified an issue impacting the AU Service and have taken action to fully remediate. The Service response has returned to expected performance. We are continuing to monitor the situation closely and will provide updates to this post if the situation changes. If you are still experiencing difficulty, and need to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/

    • resolved · Aug 03, 2026, 04:19 AM UTC

      The issue affecting the AU Service has been fully resolved. If you need any continued assistance, please contact Support via the portal: https://support.netdocuments.com/

    Latest: The issue affecting the AU Service has been fully resolved. If you need any continued assistance, please contact Support via the portal: https://support.netdocuments.com/

Incident record

Since April 2026 · Statuspage by Atlassian · 5 components checked every 5 minutes
50incidents recorded
6last 12 months
1last 90 days
3 daystypical duration, 12 months

The longest incident in the last year, Performance Metrics Not Loading on February 2, 2026, ran for 11 days. 9 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Platform3

Latest incidents

  • Service Disruption - AU Service August 3, 2026 · 2 hours · degraded service

    We are currently investigating an issue affecting the AU Service. Customers may experience issues logging into NetDocuments or documents not displaying when…

  • M365 Outlook and Co-Author Login Error July 16, 2026 · 3 hours · degraded service

    We are currently investigating an issue affecting M365 Outlook and Co-Author Login. As a workaround, please use ndOffice for saving and editing documents…

  • Service Incident March 2, 2026 · 95 minutes · major outage

    We are currently investigating a potential issue with the AU Service. Users may experience difficulty logging in or navigating the site. We will continue to…

Outage history

Past 90 days · 1 incident View full outage history →