NetCero incident

Core API partly unreachable

Resolved after 17 hours 17 minutes, affecting Core API, on October 3, 2026.

resolved Oct 08, 2026, 04:27 PM UTC

From 18:56 to 19:17 CEST some requests to the Core API timed out. The fault was outside NetCero's systems: our service ran normally throughout and answered every request that reached it. Our analysis points to Microsoft Azure's hosting infrastructure. We have asked Microsoft Azure support to confirm.

Started
Oct 03, 2026, 12:00 AM UTC
Resolved
Oct 03, 2026, 05:17 PM UTC
Duration
17h 17m
Detected by Pingoru
Oct 03, 2026, 12:00 AM UTC

Affected components

Core API

Update timeline

  1. resolved Oct 08, 2026, 04:27 PM UTC

    From 18:56 to 19:17 CEST some requests to the Core API timed out. The fault was outside NetCero's systems: our service ran normally throughout and answered every request that reached it. Our analysis points to Microsoft Azure's hosting infrastructure. We have asked Microsoft Azure support to confirm.

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