NetCero incident

Core API partly unreachable

Minor Resolved View vendor source →

NetCero experienced a minor incident on September 26, 2026 affecting Core API, lasting 16h 24m. The incident has been resolved; the full update timeline is below.

Started
Sep 26, 2026, 12:00 AM UTC
Resolved
Sep 26, 2026, 04:24 PM UTC
Duration
16h 24m
Detected by Pingoru
Sep 26, 2026, 12:00 AM UTC

Affected components

Core API

Update timeline

  1. resolved Oct 08, 2026, 04:27 PM UTC

    From 18:10 to 18:24 CEST some requests to the Core API timed out. The fault was outside NetCero's systems: our service ran normally throughout. Our analysis points to Microsoft Azure's hosting infrastructure. We have asked Microsoft Azure support to confirm.