Nearmap incident

ArcGIS Online Service disruption

Resolved after 4 hours 28 minutes, affecting Australia / NZ AGOL and US / Canada AGOL, on September 25, 2023.

resolved Sep 26, 2023, 01:39 AM UTC

The issue affecting the ArcGIS service has been resolved. If you experience any issue accessing this service, please click here to raise a support ticket.

Started
Sep 25, 2023, 09:11 PM UTC
Resolved
Sep 26, 2023, 01:39 AM UTC
Duration
4h 28m
Detected by Pingoru
Sep 25, 2023, 09:11 PM UTC

Affected components

Australia / NZ AGOLUS / Canada AGOL

Update timeline

  1. investigating Sep 25, 2023, 09:11 PM UTC

    We are currently investigating an issue affecting the Nearmap ArcGIS online service. The service is still accessible, but is experiencing slow throughput or intermittent failed responses. We will provide updates about restoration of this service as and when information becomes available.

  2. monitoring Sep 25, 2023, 09:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 26, 2023, 01:39 AM UTC

    The issue affecting the ArcGIS service has been resolved. If you experience any issue accessing this service, please click here to raise a support ticket.

Your product runs on more than Nearmap

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →