Nearmap incident

Service Investigation - Share The Advantage outage

Notice Resolved View vendor source →

Nearmap experienced a notice incident on September 10, 2026 affecting MyAccount, lasting 3d 15h. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2026, 03:16 PM UTC
Resolved
Sep 14, 2026, 06:27 AM UTC
Duration
3d 15h
Detected by Pingoru
Sep 10, 2026, 03:16 PM UTC

Affected components

MyAccount

Update timeline

  1. investigating Sep 10, 2026, 03:16 PM UTC

    We are currently investigating an issue affecting Nearmap services. We will provide updates about restoration of these services as soon as information becomes available.

  2. identified Sep 11, 2026, 03:51 PM UTC

    We are investigating an issue with the MyAccount - Share the Advantage. The service is currently unavailable. We will provide updates about the status of this issue as and when information becomes available.

  3. identified Sep 14, 2026, 06:26 AM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Sep 14, 2026, 06:27 AM UTC

    The issue affecting the Nearmap MyAccount - Share the advantage service has been resolved. If you experience any issues with Nearmap services, please click here to raise a support ticket.