Mobile Pay Chit code is non-operational. US only

Update timeline

1. investigating Oct 23, 2024, 03:19 PM UTC

   Dear Valued Clients, We understand you are experiencing issues with the services. Update on Service Disruption: We are experiencing a temporary issue affecting Mobile Pay - US and Mobile Pay API - US Quick Action: Our monitoring systems alerted us that the system is degraded and not operating at 100%. We are taking immediate action to restore services to their full capacity. We will communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

2. identified Oct 23, 2024, 04:05 PM UTC

   Dear Valued Clients, We understand you are experiencing issues with the services. Update on Service Disruption: Update on Service Disruption: We are experiencing a temporary issue affecting Mobile Pay - US and Mobile Pay API - US with limited instances of MP unavailable. Quick Action: Our teams are still working on the resolution of the following impacted components. We will communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

3. resolved Oct 23, 2024, 04:34 PM UTC

   Dear Valued Clients, Thank you for your patience, services have been restored. Resolved: The fix was implemented and impacted services have been restored. Follow-Up: We're conducting a root cause analysis to ensure this doesn't recur. Details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We’re in this together, The NCR Voyix Team