Resolved after 2 hours, affecting Online Ordering Classic-APAC and Online Ordering API-APAC and 1 more, on December 13, 2024.
Dear Valued Clients, Thank you for your patience, services have been restored. Update on Service Disruption: We experienced a temporary issue affecting NCR Voyix Online Ordering Classic-APAC, Online Ordering API-APAC and Ordering Essentials-APAC. Resolved: Our monitoring systems alerted us, leading to immediate resolution efforts. Services are now fully restored. Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We’re in this together, The NCR Voyix Team
Affected components
Update timeline
- identified Dec 13, 2024, 03:06 AM UTC
Dear Valued Clients, We understand you are experiencing issues with the services. Update on Service Disruption: We are experiencing a temporary issue affecting NCR Voyix Online Ordering Classic-APAC, Online Ordering API-APAC and Ordering Essentials-APAC Quick Action: Our monitoring systems alerted us that the system is degraded and not operating at 100%. We are taking immediate action to restore services to their full capacity. We will communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team
- monitoring Dec 13, 2024, 04:10 AM UTC
Dear Valued Clients, We understand you are experiencing issues with the services. Update on Service Disruption: We are experiencing a temporary issue affecting NCR Voyix Online Ordering Classic-APAC, Online Ordering API-APAC and Ordering Essentials-APAC Resolved: Our monitoring systems alerted us, leading to immediate resolution efforts. Services are now fully restored. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team
- resolved Dec 13, 2024, 05:06 AM UTC
Dear Valued Clients, Thank you for your patience, services have been restored. Update on Service Disruption: We experienced a temporary issue affecting NCR Voyix Online Ordering Classic-APAC, Online Ordering API-APAC and Ordering Essentials-APAC. Resolved: Our monitoring systems alerted us, leading to immediate resolution efforts. Services are now fully restored. Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We’re in this together, The NCR Voyix Team
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