nBanks incident

Novo Banco - Infrastructure changed

Resolved after 2 hours 47 minutes, affecting Authorization and Retrieve Data, on March 28, 2025.

monitoring Mar 28, 2025, 10:13 AM UTC

A fix has been implemented. We are following the situation to ensure everything is operational.

Started
Mar 28, 2025, 08:57 AM UTC
Resolved
Mar 28, 2025, 11:44 AM UTC
Duration
2h 47m
Detected by Pingoru
Mar 28, 2025, 08:57 AM UTC

Affected components

AuthorizationRetrieve Data

Update timeline

  1. identified Mar 28, 2025, 08:57 AM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Mar 28, 2025, 08:57 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Mar 28, 2025, 10:13 AM UTC

    A fix has been implemented. We are following the situation to ensure everything is operational.

  4. resolved Mar 28, 2025, 11:44 AM UTC

    This incident has been resolved.

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