nBanks incident
Fetch Account Information is Unstable – Millennium BCP, Portugal
Resolved after 1 day 7 hours, affecting Authorization and Retrieve Data, on May 20, 2025.
The issue impacting connectivity with Millennium BCP, Portugal, has been resolved. Services are operating normally. Kind regards, nBanks Team.
Affected components
Update timeline
- investigating May 20, 2025, 07:48 AM UTC
We are currently investigating an issue affecting connectivity with Millennium BCP in Portugal. Users may experience delays or failures when attempting to retrieve financial data from this institution. Our team is working to identify the root cause and will provide further updates as soon as possible. Kind regards, nBanks Team.
- identified May 20, 2025, 08:05 AM UTC
We have identified the cause of the issue impacting Millennium BCP, Portugal. The issue is related to a non-communicated change on the Bank Institution's API. We are coordinating with Millennium BCP to resolve the issue. Kind regards, nBanks Team.
- monitoring May 20, 2025, 09:32 AM UTC
A fix has been implemented for the issue affecting Millennium BCP, Portugal. We are currently monitoring the results to ensure the system is fully stable. Kind regards, nBanks Team.
- resolved May 21, 2025, 03:29 PM UTC
The issue impacting connectivity with Millennium BCP, Portugal, has been resolved. Services are operating normally. Kind regards, nBanks Team.
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