nBanks incident

Institution's API was changed – BBVA, Spain

Resolved after 1 day 16 hours, affecting Authorization and Retrieve Data, on May 21, 2025.

identified May 21, 2025, 03:35 PM UTC

BBVA Spain reported that the change was only on the authentication request. We are going to push a fix to update the authentication request and we will test it to confirm if the other requests are functional.

Started
May 21, 2025, 03:27 PM UTC
Resolved
May 23, 2025, 07:50 AM UTC
Duration
1d 16h
Detected by Pingoru
May 21, 2025, 03:27 PM UTC

Affected components

AuthorizationRetrieve Data

Update timeline

  1. identified May 21, 2025, 03:27 PM UTC

    We have identified the cause of the issue impacting BBVA, Spain. The issue is related to the BBVA's API having changed unexpectadly. We are coordinating with BBVA Spain to resolve the issue. Kind regards, nBanks Team.

  2. identified May 21, 2025, 03:35 PM UTC

    BBVA Spain reported that the change was only on the authentication request. We are going to push a fix to update the authentication request and we will test it to confirm if the other requests are functional.

  3. resolved May 23, 2025, 07:50 AM UTC

    This incident has been resolved.

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