nBanks incident

Connection to Bank Institution is unstable – BPI Corporate, Portugal

Resolved after 15 days 6 hours, affecting Authorization and Retrieve Data, on June 3, 2025.

identified Jun 03, 2025, 03:06 PM UTC

We have identified the cause of the issue impacting BPI Corporate, Portugal. The issue is related to a third-party data provider instability. We are coordinating with BPI to resolve the issue as soon as possible. Kind regards, nBanks Team.

Started: Jun 03, 2025, 03:06 PM UTC
Resolved: Jun 18, 2025, 09:13 PM UTC
Duration: 15d 6h
Detected by Pingoru: Jun 03, 2025, 03:06 PM UTC

Affected components

AuthorizationRetrieve Data

Update timeline

identified Jun 03, 2025, 03:06 PM UTC

We have identified the cause of the issue impacting BPI Corporate, Portugal. The issue is related to a third-party data provider instability. We are coordinating with BPI to resolve the issue as soon as possible. Kind regards, nBanks Team.
resolved Jun 18, 2025, 09:13 PM UTC

This incident has been resolved.

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