nBanks incident

Connection Unstable – Caixa Geral de Depósitos, Portugal

Resolved after 3 days 5 hours, affecting Authorization and Retrieve Data, on June 23, 2025.

investigating Jun 23, 2025, 08:02 AM UTC

We are currently investigating an issue affecting connectivity with Caixa Geral de Depósitos in Portugal. Users may experience delays or failures when attempting to retrieve financial data from this institution. Our team is working to identify the root cause and will provide further updates as soon as possible. Kind regards, nBanks Team.

Started
Jun 23, 2025, 08:02 AM UTC
Resolved
Jun 26, 2025, 01:13 PM UTC
Duration
3d 5h
Detected by Pingoru
Jun 23, 2025, 08:02 AM UTC

Affected components

AuthorizationRetrieve Data

Update timeline

  1. investigating Jun 23, 2025, 08:02 AM UTC

    We are currently investigating an issue affecting connectivity with Caixa Geral de Depósitos in Portugal. Users may experience delays or failures when attempting to retrieve financial data from this institution. Our team is working to identify the root cause and will provide further updates as soon as possible. Kind regards, nBanks Team.

  2. resolved Jun 26, 2025, 01:13 PM UTC

    This incident has been resolved.

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