nBanks incident

Connectivity is affected – Caixa Geral de Depósitos, Portugal

Resolved after 3 days 19 hours, affecting Authorization and Retrieve Data, on July 25, 2025.

identified Jul 25, 2025, 01:08 PM UTC

We have identified the cause of the issue impacting Caixa Geral de Depósitos, Portugal. The issue is related to authentication issues on the Institution's side. We are coordinating with Caixa Geral de Depósitos to resolve the issue. Kind regards, nBanks Team.

Started: Jul 25, 2025, 01:08 PM UTC
Resolved: Jul 29, 2025, 08:16 AM UTC
Duration: 3d 19h
Detected by Pingoru: Jul 25, 2025, 01:08 PM UTC

Affected components

AuthorizationRetrieve Data

Update timeline

identified Jul 25, 2025, 01:08 PM UTC

We have identified the cause of the issue impacting Caixa Geral de Depósitos, Portugal. The issue is related to authentication issues on the Institution's side. We are coordinating with Caixa Geral de Depósitos to resolve the issue. Kind regards, nBanks Team.
resolved Jul 29, 2025, 08:16 AM UTC

This incident has been resolved.

Your product runs on more than nBanks

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.