nBanks incident

Open Banking System is unavailable – BPI, Portugal

Resolved after 16 days 8 hours, affecting Authorization and Retrieve Data, on July 29, 2025.

identified Jul 29, 2025, 08:18 AM UTC

We have identified the cause of the issue impacting BPI, Portugal. The issue is related to third-party data provider instability. We are coordinating with SIBS and BPI to resolve the issue. Kind regards, nBanks Team.

Started
Jul 29, 2025, 08:18 AM UTC
Resolved
Aug 14, 2025, 04:56 PM UTC
Duration
16d 8h
Detected by Pingoru
Jul 29, 2025, 08:18 AM UTC

Affected components

AuthorizationRetrieve Data

Update timeline

  1. identified Jul 29, 2025, 08:18 AM UTC

    We have identified the cause of the issue impacting BPI, Portugal. The issue is related to third-party data provider instability. We are coordinating with SIBS and BPI to resolve the issue. Kind regards, nBanks Team.

  2. resolved Aug 14, 2025, 04:56 PM UTC

    This incident has been resolved.

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