nBanks incident
Santander (Portugal) experiencing an incident on their side
Minor Vendor's status page →
Resolved after 28 days 7 hours, affecting Retrieve Data, on July 8, 2026.
We are continuing to work on a fix for this issue.
Affected components
Retrieve Data
Update timeline
- identified Jul 08, 2026, 11:07 AM UTC
We've confirmed this is due to an issue with Santander's (Portugal) own systems, not our platform. Connections to other institutions are working normally. Resolution depends on Santander (Portugal), and we'll update you as soon as we see service restored.
- identified Jul 16, 2026, 09:27 AM UTC
We are continuing to work on a fix for this issue.
- resolved Aug 05, 2026, 06:33 PM UTC
This incident has been resolved.
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