nBanks incident

Novobanco (Portugal) experiencing an incident on their side

Ongoing since 10:03 AM UTC, affecting Authorization and Retrieve Data.

identified Jul 16, 2026, 09:27 AM UTC

We are continuing to work on a fix for this issue.

Started
Jul 08, 2026, 10:03 AM UTC
Resolved
Ongoing
Duration
● 108d 15h
Detected by Pingoru
Jul 08, 2026, 10:03 AM UTC

Affected components

AuthorizationRetrieve Data

Update timeline

  1. identified Jul 08, 2026, 10:03 AM UTC

    We've confirmed this is due to an issue with Novobanco's (Portugal) own systems, not our platform. Connections to other institutions are working normally. Resolution depends on Novobanco (Portugal), and we'll update you as soon as we see service restored.

  2. identified Jul 16, 2026, 09:27 AM UTC

    We are continuing to work on a fix for this issue.

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