NavVis incident

Instance Dashboard Manager (iv.navvis.com) currently offline

Resolved after 15 minutes, affecting NavVis Instance Management System, on November 3, 2023.

resolved Nov 03, 2023, 04:30 PM UTC

This incident has been resolved and operation has fully returned. Please reach out to [email protected] if you are still experiencing issues with your instance or unable to access it at iv.navvis.com.

Started
Nov 03, 2023, 04:14 PM UTC
Resolved
Nov 03, 2023, 04:30 PM UTC
Duration
15m
Detected by Pingoru
Nov 03, 2023, 04:14 PM UTC

Affected components

NavVis Instance Management System

Update timeline

  1. identified Nov 03, 2023, 04:14 PM UTC

    NVC or the instance dashboard manager is currently offline and our developers are working on a fix to address this as quickly as possible. Some instances will be operable and unaffected, however instances that are undergoing an update or upgrade will experience issues or be unresponsive. Thank you for your patience as we work to address this outage.

  2. identified Nov 03, 2023, 04:19 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Nov 03, 2023, 04:30 PM UTC

    This incident has been resolved and operation has fully returned. Please reach out to [email protected] if you are still experiencing issues with your instance or unable to access it at iv.navvis.com.

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