Maintenance: NavVis Instance Dashboard Manager update on Tuesday, November 21st at 09:00 CET (08:00 GMT)

Update timeline

1. investigating Nov 20, 2023, 06:35 PM UTC

   Attention users of NavVis IVION: Please be aware that the Instance Dashboard Manager will be unavailable on Tuesday, November 21st at 09:00 AM CET (08:00 GMT) for roughly an hour as we perform scheduled maintenance. During this time, you will be unable to access the dashboard functions such as restarting an instance, updating/upgrading, stopping an instance, or resetting the instance admin password. Before maintenance takes place, please make sure you have launched any new instances, as they will not be deployed during the window. We will follow up here once the maintenance is complete, and services have been restored. We apologize for any inconvenience. What will be affected: Access to the dashboard and instance wide operations such as updates and restarts. What won’t be affected: Ongoing instance operations themselves will be unaffected. For more information, or if you have any questions, please contact Support at [email protected].

2. monitoring Nov 21, 2023, 07:50 AM UTC

   🔧 Maintenance Notice 🔧 🚨 Attention Customers: The scheduled maintenance begins in 10 minutes. Expect brief service interruptions. Thanks for your understanding!

3. monitoring Nov 21, 2023, 09:43 AM UTC

   🛠️Update: Instance Dashboard Manager is online, but currently, instance operations (start/stop/upgrade, etc.) are temporarily unavailable. Our team is actively working on resolving this issue. We appreciate your patience and will provide updates shortly.

4. resolved Nov 21, 2023, 11:59 AM UTC

   ✨ Maintenance Update ✨ We apologize for the inconvenience as the maintenance took longer than planned. The good news is that it is now complete, and the Instance Dashboard Manager is online! If you encounter any issues, please report them to [email protected]. Thanks for your cooperation!