NavVis incident
Instance Dashboard Manager is temporarily unavailable
Resolved after 4 hours 14 minutes, affecting NavVis Instance Management System, on March 12, 2024.
Dear IVION Users, We have monitored the fix and all services have resumed as expected. Please reach out to NavVis Support at [email protected] if you are continuing to experience issues accessing the Instance Dashboard Manager.
Affected components
Update timeline
- investigating Mar 12, 2024, 03:19 PM UTC
Dear IVION Users, We are currently investigating an issue affecting Instance Dashboard Manager. Our team is actively working to identify the root cause and resolve the issue. We appreciate your patience during this time. Thank you for your understanding.
- monitoring Mar 12, 2024, 04:13 PM UTC
The IVION development team has found and corrected the issue and the Instance Dashboard Manager page is back online. Thank you for your patience while we resolved the problem.
- resolved Mar 12, 2024, 07:33 PM UTC
Dear IVION Users, We have monitored the fix and all services have resumed as expected. Please reach out to NavVis Support at [email protected] if you are continuing to experience issues accessing the Instance Dashboard Manager.
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