Resolved after 2 hours 13 minutes, affecting NavVis IVION Processing, on May 17, 2024.
We've solved the issue and for those instances that got affected, the IVION processing will be back to normal within 1 - 2 hours. Thanks again for your patience.
Affected components
Update timeline
- identified May 17, 2024, 09:31 AM UTC
The IVION processing service is currently experiencing a problem affecting some of our customers. Our team is working diligently to resolve the issue and restore full functionality as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience.
- resolved May 17, 2024, 11:44 AM UTC
We've solved the issue and for those instances that got affected, the IVION processing will be back to normal within 1 - 2 hours. Thanks again for your patience.
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