NavVis incident
Unable to save new transformations through the NavVis Revit Add-In
Resolved after 40 days 5 hours, affecting NavVis IVION Revit Add-In, on June 19, 2024.
Dear customers. We are pleased to inform you that the issue affecting the Revit Add-in has been successfully resolved. Our team has implemented a solution, and services are now operating as expected. The IVION Add-in for Revit V2025 is now available on Autodesk Appstore: https://apps.autodesk.com/RVT/en/Detail/Index?id=5489279304951773635&appLang=en&os=Win64 Please make sure to update your version of the add-in to the latest release for resumed operation. Best, NavVis Support
Affected components
Update timeline
- investigating Jun 19, 2024, 10:53 AM UTC
Dear NavVis Revit Add-In Users, We are currently investigating an issue affecting the ability to save new transformations through the NavVis Revit Add-In. Our team is actively working to identify the root cause and resolve the issue. We appreciate your patience during this time. Thank you for your understanding. Best regards, NavVis Support
- identified Jun 26, 2024, 02:08 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 29, 2024, 04:01 PM UTC
Dear customers. We are pleased to inform you that the issue affecting the Revit Add-in has been successfully resolved. Our team has implemented a solution, and services are now operating as expected. The IVION Add-in for Revit V2025 is now available on Autodesk Appstore: https://apps.autodesk.com/RVT/en/Detail/Index?id=5489279304951773635&appLang=en&os=Win64 Please make sure to update your version of the add-in to the latest release for resumed operation. Best, NavVis Support
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