Resolved after 8 hours 4 minutes, affecting NavVis IVION, on August 16, 2024.
Hello IVION Users, We are pleased to inform you that the issue affecting IVION has been successfully resolved. Our team has implemented a solution, and services are now operating as expected. We appreciate your understanding and cooperation throughout this incident.
Affected components
Update timeline
- investigating Aug 16, 2024, 07:11 AM UTC
Hello IVION Users, We have identified the issue impacting IVION login. Our team is now working on identifying the root cause and promptly resolving the issue. We will keep you updated on our progress. Thank you for your cooperation.
- monitoring Aug 16, 2024, 08:24 AM UTC
Dear IVION Users, The fix has been deployed, and our team is now closely monitoring the situation to ensure that the resolution is effective. During this monitoring phase, we aim to confirm the stability of IVION. Thank you for your continued patience.
- investigating Aug 16, 2024, 09:07 AM UTC
Dear IVION Users, We are currently investigating an issue affecting IVION. Our team has identified the root cause and is actively working on implementing a solution. We appreciate your patience during this time. Thank you for your understanding.
- monitoring Aug 16, 2024, 01:01 PM UTC
Dear IVION Users, The fix has been deployed, and our team is now closely monitoring the situation to ensure that the resolution is effective. During this monitoring phase, we aim to confirm the stability of IVION. Thank you for your continued patience.
- resolved Aug 16, 2024, 03:15 PM UTC
Hello IVION Users, We are pleased to inform you that the issue affecting IVION has been successfully resolved. Our team has implemented a solution, and services are now operating as expected. We appreciate your understanding and cooperation throughout this incident.
Your product runs on more than NavVis
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services