Narvar incident

Issue with FedEx return labels (QR Code)

Minor Resolved View vendor source →

Narvar experienced a minor incident on July 13, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2026, 02:10 PM UTC
Resolved
Jul 13, 2026, 02:10 PM UTC
Duration
Detected by Pingoru
Jul 13, 2026, 02:10 PM UTC

Update timeline

  1. resolved Jul 13, 2026, 02:10 PM UTC

    Type: Incident Duration: 56 minutes Affected Components: Returns Jul 13, 14:10:53 GMT+0 - Investigating - We are observing failures when generating FedEx return labels, impacting printerless (QR code) returns. FedEx is actively working on a resolution. We will post an update as soon as FedEx confirms the issue is resolved. Jul 13, 15:06:33 GMT+0 - Resolved - FedEx has resolved this issue - Printerless (QR codes) return labels are working as expected.